•Spearheaded the management and development of Adobe Commerce Cloud (Magento) and Shopify e-commerce platforms, strategically implementing new features and enhancements to elevate sales performance and optimize user experiences.
•Innovatively designed and developed a Flutter-based mobile application seamlessly integrated with both e-commerce platforms, resulting in notable increases in user engagement and conversion rates.
•Provided comprehensive technical support across the organization, adeptly resolving diverse challenges ranging from payment provider issues to ensuring platform stability, ensuring uninterrupted operations.
•Orchestrated highly effective digital marketing campaigns on Google Ads and Facebook, achieving an exceptional Return on Ad Spend (ROAS) increase of 1000%, significantly contributing to revenue growth and market expansion.
•Successfully integrated the Odoo system with e-commerce platforms, optimizing order, inventory, and customer data management processes, enhancing overall operational efficiency.

•Demonstrated advanced proficiency in data management using Google Sheets and Excel to meticulously monitor and optimize inventory levels, mitigating discrepancies and ensuring optimal stock management.
•Collaborated cross-functionally to enhance operational workflows, notably implementing a robust Delivery Management System (DMS), resulting in streamlined order fulfillment and enhanced tracking procedures.
•Provided valuable financial insights by meticulously tracking cash flow using advanced data management skills, facilitating well-informed decision-making within the finance team.
•Proactively initiated continuous improvement initiatives, driving enhancements in processes, workflows, and technologies to optimize operational efficiency and effectiveness.
•Played a pivotal role in quality assurance processes and testing of software releases, ensuring the reliability and functionality of e-commerce platforms and mobile applications.

•Solely managed all aspects of SEO strategy, web development, UI/UX design, and server administration, ensuring seamless integration and optimal performance across all projects.
•Successfully completed over 200 website projects for clients spanning the Middle East and GCC region, demonstrating proficiency in delivering high-quality solutions tailored to diverse client needs and preferences.
•Implemented effective growth marketing initiatives, including Google Ads campaigns, resulting in a substantial increase in client acquisition and revenue generation, driving business growth and expansion.
•Facilitated clients' online presence by ensuring their businesses were strategically listed on Google and optimized for local search, enhancing visibility and attracting targeted traffic.
•Produced compelling, high-quality content optimized for SEO purposes, effectively enhancing website rankings and driving organic traffic, while proactively resolving any technical issues to maintain optimal website performance.

•Managed the procurement of technology equipment, including PCs for company workers, and provided comprehensive technical support, ensuring smooth operations and efficient utilization of resources.
•Led client projects from initial proposals and strategic planning to execution and reporting, maintaining a high level of client satisfaction through clear communication, timely delivery, and exceptional service.
Conducted in-depth performance analysis of SEO campaigns, website projects, and marketing initiatives, presenting findings to stakeholders and utilizing insights to refine strategies and optimize results.
•Nurtured client relationships by actively gathering feedback, addressing inquiries promptly, and implementing solutions to enhance client satisfaction and retention.
•Provided leadership and mentorship to team members, fostering a collaborative and supportive work environment conducive to professional growth and development.

•Developed and maintained 14 websites (until now) for the agency in different majors.
•Implemented Google-based SEO and ad campaigns to meet budget specifications.
•Improved performance and reliability of databases, web services and other integrations.
•Authored code fixes and enhancements for inclusion in future code releases and patches.
•Configured new two servers (dedicated & VPS) with UBUNTU and NGINX.
•Setting up the servers and implement some hardening techniques.
•Completed analysis task on inventory for the company information technology resources including websites, assets, etc,
•Planned website development, converting mockups into usable web presence with HTML, PHP, JavaScript, AJAX and JSON coding.
•Cleaned up the website databases and remove vulnerable/not-needed modules (sites sizes were reduced by 70%)

• Cleaned up resources from server reducing space from 16tb to 250 GB
•Implement some security techniques Like installing SSL certificates on all instances and configuring DNS servers (Cloudflare for added security)
•Initiated SEO cleanup and best practice (increased visibility by 30%)
•Initialed web sites performance tweaks (300% fast than the initial phase)
•Worked with product owners on the media monitoring solution
•Worked on reporting and google analytics (set up for all websites)
•Worked with editors to improve cornerstone content (SEO)
•Improved google appearance for A24 agency and AL Ajlouni name
•Provided front-end website development using WordPress, Bootstrap Studio, and other editing software.
• Implemented website maintenance, content management, updates and security resource tutorials to assist end-user training.

•Designing covers and spreads.
•Commissioning illustrations and additional design work.
•Managing in and out-of-house designers.
•Managing graphic designs from conception to delivery.
•Reviewing junior designer drafts to ensure quality.
•Generating fresh concepts.
•Developed digital sales solutions.
•Preparing and checking files for print.

•Increased customer engagement through social media.
•Created unique and engaging content for range of social media platforms including FaceBook and Instagram.
•Defined and tracked campaign effectiveness and adjusted strategies accordingly.
•Designed and presented social media campaign ideas.
•Stayed updated with latest marketing concepts and techniques.

•Building a full stack ecommerce website from the ground using php (after a while I had to change it to a open source platform to make it easier especially when adding new inventory)
•Keep tracking and updating the website and make sure it's running fast without any issue or scams.
•Building an online marketing strategy on ( Facebook, Instagram and Google ads)
•Tracking performance of the ads and update it weakly
•Purchasing new stock every ten days or when ever need it and keep tracking the fashion trend.

•Tracking Facebook, Instagram and WhatsApp message's and comments and keep the response time rate under 5 min
•Tracking the orders from the four sales channels and get it ready for delivery
•Adding the new stock to the website
•Dealing with the backend server and tracking it
•Tracking the inventory of the stock
•Photographe the new stock as soon as arrives
•Making the Facebook, Instagram and WhatsApp as a sales channels by taking orders by message's
•Tracking with the delivery company for any issue or delay

•Increased customer engagement through social media.
•Analyzed and reported social media and online marketing campaign results.
•Analyzed competitor pages to locate backlink and keyword opportunities.
•Monitored return on investment of online and social media marketing efforts.

•Improved page content, keyword relevancy, and branding to achieve search engine optimization goals.
•Verified client messages were answered within 5 minutes to establish quick and effective issue resolution.
•Evaluated monthly performance statistics and used data to inform future strategies.

•Trained team members in successful strategies to meet operational and sales targets.
•Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
•Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
•Managed all aspects of store operations, including organization, maintenance and purchasing functions.

•Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
•Optimized store displays and appearance via strategic merchandising.
•Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
•Addressed and resolved strategy issues to support sales management and guide business direction.

•Coach and support sales members
•Hire and train new employees for the sales floor
•Maintain and monitor store inventory
•Process sales when necessary
•Ensure that the store is clean, safe and presentable for customers.
•Build and create daily, monthly and yearly Excel sheets for tracking sales, expenses, inventory and employee's (salaries and work time)

•Greet and assist customers as necessary when other sales associates are busy
•Generate and review daily sales report
•Responsable for opening or closing the store
•Serve as acting General Manager (GM) when GM is away
•Develop strategies for better workplace efficiency and goal achievement
•Utilize the store cash system to cash customers out or administer returns

•Serves customers by helping them select products.
•Greets and receives customers in a welcoming manner.
•Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.
•Upsell extra items when appropriate,

•Ask customers what they are looking for and show them at least three or four models
•Build rapport through conversation and honest recommendations
•Arrange and prepare the goods in the warehouse